Privacy Policy

This Privacy Statement provides important information to you, the site user. It outlines our information collection, use and protection practices. If you have any questions or concerns about our privacy practices, please contact us at 1 800-NIXIEDIP

1. General Statement:

We respect your privacy and are committed to protecting it. This privacy statement explains our policies and practices regarding online customer information. It is through this disclosure that we intend to provide you with a level of comfort and confidence in how we collect, use, and safeguard personal and other information we collect or that you provide through this website, and how you can contact us if you have any questions or concerns. It is our sincere hope that by explaining our data handling practices we will develop a trusting and long-lasting relationship with you. By using the site, you agree to the terms of this privacy statement.

2. Information About Our Organization and Website:

This Privacy Statement applies to is owned and maintained by NixieDip, Inc. in Delaware, USA. The business purpose of this website is to provide subscriptions to the aftermarket to up-to-date web-based technical service information and training, and to diagnostic tools.

3. How We Use the Personally Identifiable Information We Collect:

When you visit we will not collect any additional personal information about you unless you provide it to us voluntarily. Personal data includes information that is particular to you such as name, street address, telephone number, and email address. If you opt not to provide us with personal information you can still access our website, however you may be unable to purchase the web-based update software and technical service information. Our primary goal in collecting personal information from you when you visit is to provide you the functionality and services that you need to have a meaningful and customized experience while using the site features

This site may use session or persistent "cookies" to collect personally identifiable information and use a third party to deliver site functionality. An explanation for each of these items and how they work is included in Section 7 Methods to Collect Information.

4. How We Use the Personally Identifiable Information We Collect:

Non-personally identifiable information collected on may be used to:

Fulfill and deliver an order for goods or services (e.g., purchase of web-based update software and technical service information)

Respond to your comments or requests for information

Meet a request for or to develop new products or services

Make the user experience more customer friendly

Contact you if necessary in the course of processing an order for products or services

Generate site analytics that improve our site layout, content, product offerings and services

Compile user data that is stored in our corporate database

Comply with legal requirements

5. Other (Non-Personally Identifiable) Information We Collect From Site Visitors: collects other information, non-personally identifiable information from site visitors. This means that we do not track these items on an individual basis that identifies the site visitor, but rather gather and collect this information on an aggregate [or anonymous] basis that includes all site visitors. Non-personal information includes tracking the site pages that are visited or the amount of time spent on our site

Our primary goal in collecting aggregate information from you is to be able to perform site metrics that allow us to improve the functionality of the website. We need to collect aggregate information in order to track page visits and peak site usage times, and to perform site clickthrough analysis and site layout re-design.

We may use session or persistent "cookies," session logs, spot light ads/web beacons/GIF/pixel tags, banner ads or links, and third-party click tracking analytics tools (such as DART, Omniture tags, DoubleClick, and Google Analytics) to collect aggregate or other non-personally identifiable information about site visitors. An explanation for each of these items and how they work is included in Section 7 - Methods to Collect Information.

6. How We Use the Aggregate or Non-Personally Identifiable Information We Collect:

Non-personally identifiable information collected on may be used to:

Compile aggregate and statistical data to help in website design and to identify popular features

Measure site activity to allow us to update our site to better meet user wants and needs

Make the user experience more customer friendly utilizes non-personal data for the purpose of performing analytics on the user experience while visiting this site. This analysis:

Is performed on an aggregate level and does not identify you or your information personally

May involve the use of a third-party vendor acting on behalf of

Is performed in order to improve our website and the user experience

May include the use of session and/or persistent cookies to track user movement across this and other NixieDip, Inc websites or to track other events within or across this and other NixieDip, Inc Company websites

Third-party vendors with which NixieDip has entered into contracts to perform site analytics and which are provided aggregate information covered by this privacy statement are to use that information only to perform those services, and they may not share or resell this information.

7. Methods to Collect Information:

A "cookie" is a small text file that helps us in many ways to make your visit to our website more enjoyable and meaningful to you. For example, cookies avoid you having to log in every time you come back to one of our websites. They also allow us to tailor a website or advertisement to better match your interests and preferences. There are a couple different types of cookies.

A "persistent" cookie is stored on your computer's hard drive until a specified date, which could be tomorrow, next week, or 10 years from now. Persistent cookies stay on your computer until either a) they expire, b) they are overwritten with newer cookies, or c) you manually remove them. Most browsers can be configured not to accept cookies, however, this may prevent you from having access to some site functions or features. This site may use a third party to deliver site functionality such as fulfilling your request to purchase items from our online store. In performing this function the third party may place a persistent cookie on your computer or have to gather personal information from you in order to facilitate the processing of your purchase.

This site may use a third-party click tracking analytics tool (such as DART, Omniture tags, DoubleClick, and Google Analytics) to capture clickthrough statistics. may use spotlight ads/web beacons/GIF/pixel tags which are site instrumentation tools that help us to determine, for instance, whether a page has been viewed or not and, if so, how many times. Emails or electronic newsletters we send may use tools (e.g., pixel tags or web beacons) to gather email metrics and information to improve the reader's experience such as how many of the emails are opened, if they were printed or forwarded, the type of device (e.g., mobile or PC) from which they were opened, and the city, state, and county associated with the applicable IP address. In general, any electronic image viewed as part of a webpage, including an ad banner, can act as a web beacon.

Users may be directed to via banner ads or site links. Ads or site links that are placed by use cookies or web beacons to deliver metrics on the effectiveness of the ads or links. They do not collect personal information from the user.

Online Advertising: NixieDip may contract with vendors to place advertisements on non-NixieDip websites. When you visit a non-NixieDip website, these vendors may target NixieDip advertisements to you based on information about your previous online activity that the vendor has collected using web tracking tools (e.g., cookies and web beacons). Additionally, NixieDip advertisements may contain web tracking tools such as cookies and web beacons to collect information on the effectiveness of the advertisements and to deliver future targeted advertisements and other messages to you. These web tracking tools collect information such as IP address, the page visited, and time of day.

8. Sharing Your Information: does not share, sell, or rent personally identifiable information with independent companies for their own use without providing you a choice. Personal information that you provide to us in the course of using our site features or requesting a product or service through this website may be gathered and stored in one or more of our corporate databases.

Vendors, contractors or partners of who have access to your personal information in connection with providing services for are required to keep the information confidential and are not permitted to use this information for any other purpose than to carry out the services they are performing for

Site metrics for may be shared with other NixieDip websites or subsidiaries or affiliates. The information shared will be aggregate data and will not include any of your personally identifiable information. will disclose your personal information, without notice, if (1) in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on NixieDip